Bounce Back Smart Privacy Policy Effective Date: March 22, 2026 Bounce Back Smart (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your data. 

1.Information We Collect

We collect the following categories of information: 

1.1 Account Information 

• Email address

• Password (encrypted)

1.2 Profile & Fitness Information 

• Age range

• Fitness level

• Exercise preferences

• Available equipment

• Injury details

• Movement restrictions

• Recovery-related information you voluntarily provide

1.3 In-App Communications 

• Chat entries related to workout personalization

1.4 Usage Data 

• App interaction data

• Device information

• Performance analytics (if applicable)

We collect this information directly from you when you create an account, complete intake forms, interact with the app, or use AI-powered features. 

2. How We Use Your Information 

We use collected information to: 

• Generate safe, personalized workout programs 

• Adapt exercise recommendations based on user inputs 

• Improve app functionality and user experience 

• Process subscriptions and payments 

• Provide customer support 

• Maintain platform security 

• Comply with legal obligations 

We do not sell personal data. 

3. Artificial Intelligence Processing & Third-Party Services 

3.1 AI Workout Personalization 

Bounce Back Smart uses artificial intelligence (“AI”) services hosted through Amazon Web Services (AWS) to generate personalized workout programs. 

To create customized workout recommendations, the following user-provided information may be securely transmitted to AWS-hosted AI models: 

• Injury details 

• Movement restrictions 

• Age range 

• Fitness level 

• Exercise preferences 

• Available equipment 

• In-app chat entries related to workout creation 

The following data is not transmitted to the AI service for workout generation: 

• Full name 

• Email address 

• Payment information 

• Home address 

• Government identification numbers 

All data transmitted for AI processing is encrypted in transit. 

AI-generated outputs are used solely to generate personalized fitness programming within the application. Data transmitted for AI processing is not sold, not used for advertising purposes, and is not used to train publicly available AI models. 

Amazon Web Services maintains industry-standard security certifications, including SOC 2 and ISO 27001. 

3.2 User Consent for AI Processing 

Before transmitting fitness-related information to our third-party AI service provider, the app presents a clear disclosure explaining: 

• What categories of data will be transmitted 

• The identity of the third-party service provider (Amazon Web Services) 

• The purpose of transmission 

The app requires the user’s affirmative consent before AI-powered features are activated. If a user declines consent, AI-based personalization features will not be available. 

By providing consent within the app and using AI-powered features, you authorize Bounce Back Smart to transmit the specified fitness-related information to AWS for processing. 

4. Data Sharing 

We share limited personal information only as necessary to operate and improve the Service. 

Third-party service providers may include: 

• Amazon Web Services (AWS) – AI processing and infrastructure 

• Payment processors – subscription and transaction processing 

• Analytics providers – app performance monitoring 

These service providers are contractually obligated to maintain appropriate confidentiality and security protections. 

We do not sell personal data. 

5. Data Retention 

We retain personal information only for as long as necessary to: 

• Provide the Service 

• Comply with legal obligations 

• Resolve disputes 

• Enforce our agreements 

Users may request deletion of their personal information by contacting support. 

6. Data Security 

We implement industry-standard administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. 

7. Health Information Disclaimer 

Bounce Back Smart is a fitness and wellness application. It is not a medical treatment platform. 

Any health-related information provided through the app is used solely to personalize workouts and does not constitute medical advice, diagnosis, or treatment. 

Use of the app does not create a physician-patient or healthcare provider-patient relationship. 

Users should consult a qualified healthcare professional before beginning any exercise program, particularly if they have an injury, chronic condition, or medical concern. 

8. Your Choices 

You may: 

• Update account information within the app 

• Opt out of marketing communications 

• Request deletion of personal data by contacting support 

9. Children’s Privacy 

Bounce Back Smart does not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take appropriate steps to delete it. 

10. Changes to This Policy 

We may update this Privacy Policy periodically. Updated versions will be posted within the app or website with a revised effective date. 

11. Contact Us 

If you have questions about this Privacy Policy or data practices, please contact: 

Connect@bouncebacksmart.com